FAQ

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Q:  What is your standard delivery area?

A:  Our standard delivery area includes Johnson, Wyandotte, and Leavenworth Counties in Kansas.

Q:  How much does delivery cost?

A:  Equipment delivery on many items is free with a multiple day rental.  For one day rentals, the delivery fee in our standard delivery area is a flat rate, and is listed for each specific piece of equipment on the "Equipment" page of clutcher.com.  The fee generally ranges from $20 to $55 depending on the specific equipment being delivered.  The delivery charge includes both delivery and pick-up of the equipment.  We aim to be highly efficient and maintain the most competitive delivery rates possible.  Please keep in mind that some rental services charge well over $100 for equipment delivery of small equipment.

Q:  What if I live in a nearby location outside of the standard delivery area?

A:  If you live in a location near our standard delivery area, please call 913-526-2930 and we will provide a custom delivery quote if we can deliver equipment to your location.

Q:  How do I schedule equipment rental and delivery?

A:  To schedule rental and delivery you can click on the "Schedule a Delivery" link in the main menu bar.  This will allow you to select from available delivery times.  You will be contacted to confirm your equipment selection and we will advise you if we need any additional details.  You can also call 913-526-2930 to schedule your rental.

Q:  Do I have to pay for the rental online?

A:  No.  Our standard practice is to take payment upon the delivery of your rental equipment.  The payment at delivery is typically the minimum rental fee plus delivery fee and sales tax.

Q:  What equipment does clutcher.com offer?

A:  Most of the equipment we offer is outdoor power equipment that helps homeowners and contractors perform their work more efficiently.  Included in our equipment is lawn and garden equipment, zero turn mowers, aerators and seeders.  We also offer commercial grade tree maintenance equipment, a variety of trailer types, generators, and more. 

Q:  Can I pick up equipment in-store?

A:  We do not offer in-store pick-up.  In order to serve our customers as efficiently as possible, we do not maintain a retail sales counter or an in-shop sales staff.  Our business is structured to provide maximum customer service with quick, convenient delivery.

Q:  How long does delivery take?

A:  Our delivery process is quick and seamless.  We ask that you plan on 20 minutes for us to unload and demonstrate the function and controls of the rental equipment.  This allows the customer and the delivery person to confirm that all equipment has been delivered in good working order, and has been topped off with fuel and is ready to go to work.